Lymington Yacht Haven was awarded the 'Outstanding Customer Care Award' 2017 at the New Forest Business Partnership's Brilliance in Business Awards.
Held at Brockenhurst's Careys Manor Hotel, The annual ceremony recognises a wide range of New Forest businesses with accolades for their community contributions and outstanding achievements.
Collecting the award, Marina Director Rupert Wagstaff commented how important the Haven Team are to the success of the business - "I'm delighted to receive this award on behalf of all the team at Lymington Yacht Haven, their endless enthusiasm to deliver an outstanding customer experience means we have a team that is great to be a part of. It is this dedication and commitment to providing personal extra touches and putting the customer's needs at the forefront of everything we do that ensures every boat owner has a great experience when they visit the Yacht Haven."
The award comes 18 months after Lymington Yacht Haven won the most prestigious marina accolade available, the UK Marina Of The Year 2016 (awarded by the Yacht Harbour Association).
Matthew Lawson, Chairman of the New Forest Business Partnership, commented on the importance of high quality business standards in growing the New Forest economy - “Each of us has a role to play in the economic growth of the New Forest – to make our New Forest the best place to work, to live and to visit. We must fight tirelessly against complacency – we must have the courage to think big and then, together, in partnership, we can achieve!”
Photo caption (L-R)
Becki Jackson (Lymington Yacht Haven), Lord Montagu, Sarah Baker (Lymington Yacht Haven), Peter Jennings (Lymington Yacht Haven, Cllr Barry Rickmand (New Forest District Council), Rupert Wagstaff (Lymington Yacht Haven)