Haven Master @ Lymington Yacht Haven

A vacancy has arisen within this prestigious 600 berth marina for a full time marina operative, known in the company as a Haven Master.

This role is critically important as you will be the first point of contact for our berth holders and thousands of visiting yachts.

Duties focus mainly on day to day handling of visiting and resident yachts, berth and fuel sales, invoicing and marina repairs. Boat handling / experience, IT skills and excellent customer care skills are essential. Hours include weekends and shifts. This is an active role within an excellent team in an award winning marina and the successful candidate will be able to multi task and prioritise their workload in a very busy and demanding environment..

Essentials:

  • To be customer focused with exceptional customer service skills
  • Excellent interpersonal skills
  • To ensure high standards of service and facilities are maintained and developed
  • Ability to work as part of a team with a flexible ‘can do’ work ethic
  • IT and organisational skills
  • Practical maintenance skills
  • Knowledge of the boating industry and marina
  • A good educational standard
  • To be prepared to work outdoors in all weathers

Addition Information:

A highly customer-oriented role, the Haven Master is expected to deal with the basic running of the marina by ensuring all processes are carried out smoothly and efficiently to enable the customer to have full enjoyment of all the marina facilities, whilst maintaining clear administrative procedures.

Hours: 40 hours per week, in a rota system (4 days per week) which includes alternate weekends

Applications with CV by email only to: Rupert Wagstaff rupert@yachthavens.com

Closing date: 28th May 2021

Night Berthing Master @ Lymington Yacht Haven

An opportunity has arisen within this prestigious 600 berth marina for a night haven master.

The position will require working a 12 hour shift pattern, seven nights in a row from 7pm until 7am on a week on / week off basis.

This critical role focusses mainly on handling of visiting and resident yachts, their owners and crew, fuel sales, site security and reception duties. Excellent customer care skills are essential. This is an active role within an excellent team in an award winning marina.

Essentials:

  • To be customer focussed
  • Excellent interpersonal skills
  • Ability to work alone
  • Knowledge of the boating industry and marinas or willingness to learn
  • IT and organisational skills
  • A good educational standard

Addition Information:

A highly customer-oriented role, the Night Haven Master is expected to deal with the basic running of the marina between 7pm and 7am by ensuring all processes are carried out smoothly and efficiently to enable the customer to have full enjoyment of all the marina facilities, whilst maintaining clear administrative procedures. Security patrols and the taking of musters are required each night. A calm disposition is required to deal with all manner of scenarios that can occur. Full training and development provided.

Applications with CV in writing only to:

Rupert Wagstaff, Lymington Yacht Haven, Kings Saltern Road, Lymington, Hants, SO41 5RE or email to: rupert@yachthavens.com

Closing date: 28th May 2021

Largs Yacht Haven Welcome

Roles within Yacht Havens Group

We are proud that our staff are well-known across the marine industry for being the most helpful and providing the best levels of service.

Rolls within Yacht Havens including customer-facing Haven Masters who are responsible for the day-to-day service to berth holders and visiting boats, crew within our boatyard team who operate machinery to safely lift and launch boats, Bosuns who ensure all our equipment and services run smoothly and are professionally maintained, as well as support roles such as administration, accountancy, IT and marketing.

For other roles within Yacht Havens Group, and for roles at any of our other locations, visit our Group Jobs page at yachthavens.com/jobs

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