A new member of staff is required to join an enthusiastic and professional team at Troon Yacht Haven in Ayrshire where we offer marina berthing, boatyard services and a hotel. The role is varied but mainly focused on providing exceptional customer service and ensuring all processes are carried out smoothly and efficiently to enable the customer to have full enjoyment of all marina facilities.
Troon Yacht Haven is a family-owned marina on the Firth of Clyde. Our location on the entry to the Firth of Clyde is home to several hundred resident boat owners, as well The Salt Lodge, our new apart-hotel which we opened in 2020.
Part of the Yacht Havens Group with marinas and locations around the UK and Netherlands, we have been family-owned since we began in 1972 and still run by subsequent generations today. You could say we’ve got saltwater in our veins!
We take pride in our marina, ensuring it provides all the facilities for boat owners and the local market, as well as protecting the area for generations to come. In recent years, we received a Parliamentary Commendation for our service, finished runner up as the UK Marina Of The Year, received Five Gold Anchor accreditation, and our hotel best boutique hotel in Scotland! Learn more about Yacht Havens Group, read some of our latest news and read our commitment to protecting our marine environments.
You can find out more about us here;
Key Responsibilities
To be part of our team, you must be passionate, approachable and take pride in your work. You’ll be dealing with customers face-to-face in the boatyard, on the pontoons, in the office and on the phone.
Key Responsibilities:
- Operation of hoist/crane/forklift for boat movements within the yard.
- Moving vessels from berth to dock & dock to berth.
- Chocking/propping of boats adhering to company procedures.
- To monitor arrivals/departures of vessels/property within yard, and car parks.
- Assist Bosuns with marina and yard maintenance as required.
- To be flexible to assist in any extra duties requested by the Yard Manager and/or Marina Manager.
More details
Applicants must have a round understanding of boating and the range of vessel types. Experience in securing vessels ashore is desirable along with any certified qualification for the use of plant and equipment. Any experience of general maintenance would also be advantageous. Full training will be given.
Applications
Applicants must:
- Be a positive, reliable team player.
- Be prepared to work outdoors all year round.
- Be able to perform various maintenance tasks and learn about our boatyard/marina operations.
- Be punctual, motivated and a problem solver.
- Have basic computer literacy and a good telephone manner.
- Have a full UK driving licence.
This is a permanent position of 40 hours per week which may include some weekends on a rota basis.
- Salary dependent on experience
- Company pension scheme
- Healthcare insurance
- 31 days leave including bank holidays
- Electric car scheme and discounted bikes through the Cycle To Work scheme
- Training opportunities and career development
How to apply
Please apply by email enclosing your CV and a covering letter explaining why you would be perfect to fulfil this role to stephen@troonyachthaven.com.
Closing date: 30th September 2024.
