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Yacht Haven Quay, Plymouth
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COVID 19 (Coronavirus) Statement

Safe Boating With Yacht Havens

Update 2nd October

With autumn upon us, getting out on the water on those calm, cooler days feels even more special. If you are visiting Haven Quay, there are several new laws that have come into effect that you should be aware of.

Firstly, we remain on-site 7 days a week for lifting and launching. If you're unable to visit your boat and you'd like us to check something specific on your behalf, we'd be happy to do so. We can even follow up with a phone call or photos if you would like. Just call our Office on 01752 481190.

Track & Trace:
All visitors to the Office must complete a Track & Trace registration. This can be completed in two easy ways:

  1. Download the NHS COVID-19 Contact Tracing App and scan the unique QR code to 'check in' which we are displaying at the Office.
  2. Complete a handwritten form at the Office. Data that we collect will be stored securely for a minimum of 21 days and shared with NHS Track & Trace if requested.

Face coverings:
All visitors must now wear a face mask/covering when using any indoor facility at Yacht Haven Quay including the washrooms and when visiting the Office.

Social Distancing:
We must all continue to comply with social distancing restrictions as well as measure specific to boating:

  • We are operating a one-in, one-out policy at the Office to maintain safe distancing
  • Only go boating with a maximum of 6 persons, unless in exceptions as explained in this RYA guidance published on 10th September
  • If you have a new cough, feel unwell or have lost your sense of taste or smell, please do not visit Yacht Haven Quay. Follow government advice and seek a COVID-19 test.
  • Wash your hands thoroughly, use our hand sanitizer stations on-site and maintain high levels of hygiene at all times.


We remain hopeful of a long Indian Summer and plenty more days on the water, and we wish you and your loved ones good health in the weeks to come.

 

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Update 24th September

With Autumn upon us, getting on the water when the weather allows gains greater importance for our social, mental and physical well-being. If you are therefore visiting the Yacht Haven in the near future, there are several new laws that have come into effect that you need to be aware of.

Effective immediately, all visitors to the Marina Office and the site must complete a Track & Trace registration. This can be completed in three easy ways:

  1. Download the NHS COVID-10 Contact Tracing App and scan the unique QR code to ‘check in’ which we display at the Marina Office and around our site.
  2. Complete a handwritten form found at the Marina Office. Data that we collect will be stored securely for a minimum of 21 days and shared with NHS Track & Trace if requested.

If you are visiting as part of a group, we only require one person to complete the Track & Trace process.

In addition to these new tracing laws, all visitors must now wear a face covering when using any indoor facility at the Yacht Haven including the washrooms, laundry and when visiting the Marina Office. For the protection of our staff and customers, this law also applies to all Yacht Haven staff.

We must all continue to comply with social distancing restrictions as well as measures specific to boating:

  • Maintaining a 2m distance with others at all times
  • Only go boating with a maximum of 6 persons, unless in exceptions as explained in this RYA guidance published on 10th September.
  • If you have a new cough, feel unwell or have lost your sense of taste or smell, please do not visit the Yacht Haven. Follow government advice to quarantine and seek a Covid-19 test.
  • Please wash your hands thoroughly, use our hand santizer stations on-site, and maintain high levels of hygiene at all times.

Please remember, if you would like us to check anything on your boat then do not hesitate to ask us, we can follow up all checks with a phone call and photos, if requested.

We remain hopeful of a long Indian Summer and plenty more days on the water, and we wish you and your loved ones good health in the weeks to come.

Will Rahder,
Marina Director

 

 

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Updated 18th May 2020

In addition to our 'Safe Boating with Yacht Havens' advice published on 13th May (which you can read further below on this page), we're pleased to provide further guidance to berth holders to help you visit the Yacht Haven and go boating with confidence.

Download our guidance

 

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Updated 13th May 2020

We're really pleased to be able to inform you that the dry stack service will be fully operational from tomorrow, Thursday 14th May. 

Following further clarification from the government and port authorities, you will be able to once again enjoy your boats on the Sound and beyond.

Of course we understand your enthusiasm for being back on the water again, but please give every consideration to our Haven Team, your fellow berth holders and yourselves.

Take a closer look at our new safe boating guidelines by clicking on the image below to enlarge it.

YH Safe Boating A3 Poster AWK YHQ

Furthermore:

  • Please only enter the office if absolutely necessary and respect the social distancing measures when in contact with any member of staff.
  • Please don't gather on/around the pontoons; simply use them for embarking and disembarking. If you need to do any cleaning or 'tinkering' on your boat, please let us know and we'll put it on a rack for you.
  • We will temporarily be removing hosepipes to avoid risk of cross-contamination, but you're welcome to use your own.
  • Access through the gates will be via your key fob only for the moment.

Unfortunately, The Mess Room remains closed until restrictions on the hospitality sector are lifted. All other marine businesses on-site are open as usual. 

Please continue to stay alert and follow all the advice from the government and from our Haven Team.

Looking forward to welcoming you back. 

Will Rahder,
Marina Director

 

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Updated 11th May 2020

We welcomed the Prime Minister's announcement last night during which he stated that from this Wednesday, 13th May 2020, unlimited outdoor activity will be permitted in England. We understand that this will include a return to water sports.

Many measures that the Government have previously announced are still in force and this includes staying at home as much as possible, maintaining social distancing, and continuing to adhere to high levels of hygiene. The major change that is of particular interest to us all is the change in restrictions to outdoor activity allowing the potential for boating to resume.

From Wednesday, we will be very happy to welcome you back to the marina to visit your boat. Over the past few weeks we have been working hard to prepare our Yacht Haven for a controlled reopening. However, we are not yet clear on whether the government and statutory harbour authorities will allow you to head out onto The Sound, and, if we are allowed, what restrictions there might be in place.

We will be reviewing the detailed Government guidance published today (11th May) together with the further guidance to keep employees safe in the workplace, which we understand will be published tomorrow (12th May). The guidance is expected to contain a level of detail that will enable us to validate our planned procedures and consider whether any additional safeguards are needed

Please bear with us during this transitional period as it is important that we do make sure that we are doing everything we can to keep our customers and staff safe. Further updates will follow in the next few days.

Will Rahder
Marina Director

 

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Updated 10th May 2020

This new blog has been setup to provide up-to-date, relevent information for Yacht Haven Quay Plymouth. For information from our other locations, or for information prior to 11th May 2020, please visit www.yachthavens.com/covid19.